privacy policy
Registry description
HellMA Online Store Customer Register Privacy Statement
1 Registrar
HellMA products
Suurjoentie 30
83100 Liperi
Phone 0400-170428
If you have any questions regarding data protection, you can always contact info@hellma.fi
2 Name of the registry
The name of the register is the HellMA Products customer register and the advertising register. This is a Registry and Privacy Statement in accordance with the EU General Data Protection Regulation (GDPR).
Prepared on 28.12.2020. The last change was made on December 28, 2020
3 What information do we collect?
When you buy from the online store, your name, address, e-mail address and telephone number collected as part of the sales transaction. These are necessary for the delivery of the product and the information is also passed on to the transport company.
If you give us permission to send you newsletters by e-mail, we can send you information about the products, their use, new products and trade-related matters. You can unsubscribe from the newsletter at any time.
When you browse our online store, we will be informed of the IP address of the device you are using, the browser you are using and the operating system of the device.
The main data provider is you, but we may use third parties, such as credit service providers, to obtain the necessary information.
Our online store uses cookies like “many other websites”. They improve the business experience and collect information about visitors and traffic to our site. More details on cookies at the end of this privacy statement.
4 What is the information used for?
• For receiving, processing and delivering orders, as well as for accounting and archiving
• Customer service
• To develop our internal operations and improve the customer experience
• To prevent abuse
• To facilitate customer returns
5 How do we get permission from you to collect information?
When you provide your personal information when shopping at an online store, we assume that you agree that your information will be collected. Situations where information is collected in the online store are when you place an order, verify your credit card, register as a customer, make a product return or send a contact request.
Sending newsletters by e-mail requires that you have given permission to send the newsletter when you register for the store, or that we have obtained permission to do so in another connection or service. You can cancel the newsletter at any time.
6 Do you have rights?
Yes it is. You have the right to check what information about you has been stored in the register and you can request that it be changed or deleted if you wish.
Legislation or unpaid debts may in some cases require us to retain information despite a request for deletion.
7 Where is the data stored and to whom is it disclosed?
Our e-commerce platform is Pulse247 Oy's Mycashflow in Finland, in whose database the information is stored. As servers, Mycashflow favors reputable service providers in the EU. In case of problems, Pulse247 Oy has access to our database, so also read Mycashflow's own privacy statement.
We use Google G-Suite as our email service.
We disclose information to third parties only for specific purposes, such as performing transportation, accounting, enabling payment transactions. For example, your address and contact information will be sent to the shipping company.
The data of payment transactions is transmitted to the payment intermediary in encrypted form, and as payment services we only use services that are known to be reliable.
Only the necessary information is sent to third parties, which is a prerequisite for the function in question.
8 How do we protect your data and how long will it be kept?
On our website, information travels over an SSL-encrypted connection. Access to the register requires a username and password. Only pre-defined employees of the registrar have a username and password.
The data will only be kept for as long as necessary. The retention period for some records is determined by law, accounting and the laws governing the assignment of consumer trade responsibilities.
We will delete accounts that we deem inactive after five years at the latest.
9 Cookies
In our online store, we use cookies to improve the user experience and to enable certain functionalities. Cookies are small files that a website transfers to your computer using a browser unless you have blocked them from your settings. Cookies collect information about our visitors to the online store and help us to improve our service. Your browser will store cookies for a month unless you delete them separately.
We use Google Analytics to track the behavior of users who visit your site. This allows us to find out which part of our site works well and which does not. We will use this information to develop our service.
10 Third Party Services and Links
If our site contains links to third party sites, these sites will use their own privacy statements.
We also encourage you to review the privacy policy for payment services